Police Scotland must up their game and stop leaving hundreds of thousands of Scots who have contacted the police hanging on the telephone, Scottish Labour’s Neil Findlay has said.
Statistics obtained from Police Scotland via a Freedom of Information request have shown that, between January the 20th and June the 20th this year, 211,998 calls were abandoned or disconnected, accounting for 21.5 per cent of all calls.
In March 2020, the proportion of calls to Police Scotland that were abandoned rose to over a quarter of all calls at 25.1 per cent.
Commenting, Scottish Labour MSP for the Lothians, Neil Findlay, said:
“That over 200,000 Scots have been left hanging on the telephone by Police Scotland so far this year is deeply worrying.
“People do not call the police for trivial matters. With well over a fifth of all calls abandoned, Police Scotland must explain why so many calls were disconnected.
“The safety of the people of Scotland is of paramount importance and the fundamental duty of Police Scotland.
“With so many calls abandoned or disconnected, can we be sure that Police Scotland is doing all it can to fulfil this duty and keep the people of Scotland safe?”